Privacy Policy

 

Welcome to DexePK.com! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make purchases, or interact with us.

By using DexePK.com, you agree to the terms outlined in this policy. If you do not agree, please do not use our services.

1. Information We Collect

We may collect and process the following types of personal information:

A. Information You Provide to Us

  • Personal Details: Name, email address, phone number, and shipping/billing address.
  • Payment Information: Credit/debit card details and payment gateway information (we do not store your payment details; they are securely processed by third-party payment providers).
  • Account Information: Username, password, and preferences if you create an account.
  • Customer Support Data: Information you provide when contacting us for support or inquiries.

B. Information We Collect Automatically

  • Device & Usage Data: IP address, browser type, device type, operating system, and browsing behavior on our website.
  • Cookies & Tracking Technologies: We use cookies and similar tracking tools to enhance user experience and analyze website traffic.

C. Information from Third Parties

  • We may receive personal data from social media platforms (if you interact with us through social channels) and from payment service providers for order verification.

2. How We Use Your Information

We use your personal data for the following purposes:
✔ To Process Orders: Fulfilling orders, processing payments, and delivering products.
✔ Customer Support: Handling inquiries, complaints, and support requests.
✔ Personalization: Customizing your shopping experience based on preferences.
✔ Marketing & Promotions: Sending promotional emails, special offers, and newsletters (with your consent).
✔ Website Improvement: Analyzing data to enhance website functionality and performance.
✔ Security & Fraud Prevention: Detecting and preventing fraudulent activities and ensuring compliance with legal obligations.

3. How We Share Your Information

We do not sell, rent, or trade your personal data. However, we may share your information with:

  • Service Providers: Payment processors, shipping carriers, and marketing agencies that assist in providing our services.
  • Legal & Regulatory Authorities: If required by law, to comply with legal obligations, or to protect our rights.
  • Business Transfers: If DexePK.com undergoes a business merger, acquisition, or sale, your data may be transferred as part of the transaction.

4. Your Privacy Rights & Choices

You have control over your personal data:
✔ Access & Correction: You can request access to or correction of your personal data.
✔ Opt-Out of Marketing: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link.
✔ Cookies Management: You can modify cookie settings through your browser preferences.
✔ Account Deletion: You can request account deletion by contacting us at [your contact email].

5. Data Security

We implement strict security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online transaction is 100% secure, so we encourage safe internet practices.

6. Cookies & Tracking Technologies

We use cookies to enhance your experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices. Please review their policies before sharing your personal data.

8. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📩 Email: [your email]
📍 Address: [your business address]

Thank you for trusting DexePK.com with your personal data. We are committed to protecting your privacy while providing you with the best shopping experience!